1. What information is not secure?
Your online interaction with us is protected from eavesdropping using encryption technology based on the browser you use. In order to ensure your privacy and the protection of information you choose to share with us, we allow only encrypted communications from all of our web forms.
It is important to note that any e-mail communication is not secure. This is a risk inherent in the use of e-mail. Please be aware of this when requesting information or sending forms to us by e-mail (for example, from the Contact Us section of our web site).
2. What information may be exchanged between properties?
Information is shared between certified data privacy personnel at individual properties in certain limited circumstances, particularly where health or safety concerns have arisen in the past. Preference information may also be shared to enhance your property experience.
Further, if a client does not pay the outstanding account on time, or acts in an unlawful manner in regards to payment obligations, this information may be shared among accounting personnel at The Hub properties.
3. What Personal Information may be provided to third parties?
We will only share Personal Information about you outside The Hub without your consent, where: (a) it is required or authorized by law (for example, in response to a legal subpoena); (b) it is required to provide you with services you have requested in which case you will be considered to have implied your consent (i.e. car rental); (c) if your meeting has been paid for by a third party we will provide billing information to the paying party; (d) if you have failed to pay amounts owed.
If The Hub suspects any unlawful activity is taking place, it may investigate and/or report its findings or suspicions to the police or other relevant law enforcement agency.
4. How do I access or revise my Personal Information?
We understand that you may like to know what Personal Information we hold about you. We are happy to assist you with your request. To protect your Personal Information, however, we require that you prove your identity to us at the time your request is made. Please contact a manager at any facility to discuss this need.
When you make a request in person, we will require you to produce some form of photo identification such as a passport or a driver’s license and you will be asked to sign a request form.
Where you make a request by other means, we require the request be made in writing via fax or letter including a copy of a government issued identification and signature. We also require home and business addresses and phone numbers so we can check them with our files and satisfy ourselves as to your identity.
The above information is required to create an audit trail of how the request has been handled. Where a request is made, any correspondence or application may be kept and added to your Personal Information.
The Hub reserves the right to decline access to your Personal Information under certain circumstances. If your Personal Information will not be disclosed, you will be provided with the reasons for this non-disclosure.
If at any time you wish to update or access your Personal Information, you can do so by contacting our Corporate Client Historian:
- via e-mail: firstname.lastname@example.org
- via fax: 215-561-8093
- via letter: Attention: President,
The Hub LLC.
2001 Market Street
, 2nd Floor, Philadelphia, PA 19103
How long is my Personal Information retained?
Your Personal Information will be stored for the period of time required by law in the jurisdiction of any property holding the information. It may be stored indefinitely by The Hub as long as there is a business purpose for doing so. From time to time we may delete your Personal Information if you have not had a meeting or event with us in a number of years.
How will I know if there are changes to this Policy?
How Is Personal Information affected by business transfers?
The Hub also manages properties on behalf of third party owners. Client information required for the business transaction between the client and the property may be shared with the owner, but all other Personal Information is considered to be proprietary to The Hub, and is not shared with owners. If we cease to manage a particular property, all Personal Information remains with The Hub. Client information that is historically shared with the owner is retained by the owner.
5. Protection of Children
The Hub website is not designed for children; nevertheless, The Hub takes special care to protect the safety and privacy of young people who may venture into the website. We do not specifically collect information from or about children and believe that children should get their parents’ consent before giving out any personal information. Should a child whom we know to be under 13 send personal information to us, we will delete that information from our servers. We encourage parents or guardians to participate in their child’s experience in cyberspace and to supervise the child so that he or she views only age-appropriate content available on the Web. The Hub also recommends that parents utilize Web filtering technology to supervise their children’s access to the Web.